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Privacy Policy

Last Updated: June 5, 2026

Introduction

This Privacy Policy explains how ridge-bear collects, uses, discloses, and protects personal information provided by users of our website and services.

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (email address, mailing address)
  • Service preferences and inquiries
  • Content you create or share with us for legacy preservation purposes
  • Payment and billing information
  • Communications between you and our team

We also collect information automatically through your use of our website:

  • Browser type and version
  • IP address
  • Pages visited and time spent on site
  • Referring website

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Respond to your inquiries and provide customer support
  • Send you technical notices and support messages
  • Communicate with you about services, offers, and events
  • Monitor and analyze trends and usage
  • Protect against fraudulent or illegal activity

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • With service providers who perform services on our behalf
  • To comply with legal obligations or respond to lawful requests
  • To protect the rights and safety of ridge-bear, our users, or others
  • In connection with a merger, sale, or acquisition of all or part of our business

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to personal data.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

For legacy preservation projects, we retain content according to the terms of your service agreement and your specified preservation timeline.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to the personal information we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Objection to or restriction of certain processing activities
  • Data portability
  • Withdrawal of consent where processing is based on consent

To exercise these rights, please contact us at [email protected]

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. For more information, see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of eighteen. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take steps to ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

ridge-bear

287 Heritage Avenue, Suite 14

Victoria, BC V8W 2H5, Canada

[email protected]